Serves as a primary technical liaison for sales managers, customers, pricing team, project managers and Network Operations.
Aggregating customer's technical requirements directly through sales, or through a customer visit, and designing a solution around those requirements.
Identify technical solutions and define technical requirements for service implementation, understanding customer's existing network, key locations, and technical needs
Presenting, demonstrating and communicating the technical capabilities of the company network and associated products and services
Keeping the sales force appraised of technical updates, and similarly keeping the network group and product development teams aware of forthcoming technical requirements.
Presenting the technical design/RFP in a complete and well-illustrated fashion to the appropriate sales representatives and/or customer.
Requirements:
Bachelor’s degree in IT, Telecommunications or similar field.
Minimum 3 years of related sales support experience in telecom.
Global telecommunications experience is preferred.
Effective presentation skills.
Mandarin verbal and written skills.
Additional Information:
Work Location: El Monte, CA
Job Type: full-time
Benefit Eligibility: Yes
Salary: Compensation package will be commensurate with experience.
Probation period: 3 months
offers a competitive compensation package, including health and dental insurance, paid holidays, vacation, personal and sick days, 401(k) plan, etc.
The Web Product Manager plays a critical role in producing integrated and effective digital solutions on etonict.com to support product sales and customer service for better company growth.
In collaboration with the internal developing team, this web product manager will guide projects and initiatives from conception to launch - to drive results for key marketing program goals.
This role is responsible for seamlessly launching products with performance objectives that align to key marketing goals and tracking performance metrics.
Key Responsibilities
Roadmap Development & Delivery
1. Manage project plans and schedules for flawless delivery of etonict.com experiences
2. Maintain etonict.com roadmap and backlog of products that align to cross-functional marketing programs
3. Lead discovery sessions, gathers requirements, and assist in strategy development of new web experiences
4. Provides industry experience to solve complex digital challenges and makes strategic decisions to achieve program goals
Leadership
1. Collaborate across the organization to enable digital experiences that contribute to the overall success of our customers acquisition and marketing programs
2. Work with a cross-functional team of UX, UI, SEO, content, and other key stakeholders to develop web experiences and ongoing website enhancements
3. Deliver presentations and communications for leadership across the organization (including the executive staff) on key product enhancements
4. Anticipates changes within the digital marketing and ICT industry, and recommend solutions /enhancements for future web optimizations
Analytics and Measurement
1. Work with internal performance analytics team to report on key performance and insights that inform web enhancements
2. Work with internal / external teams to develop, conduct and assess online user tests to identify future enhancement opportunities
3. Work with internal / external stakeholders to develop, conduct, and assess onsite testing strategies (AB, Multivariate, and targeted experiences)
Basic Requirements
1. Bachelor's degree
2. 4+ years of experience building end-user ICT products
3. In-depth knowledge and/or breadth of experience web product management (UX, UI, Content, SEO, HTML, coding principles, etc.)
4. Experience with managing multiple projects in a fast-paced deadline-driven environment
5. Proven track record delivering large-scale web programs at a company
6. Understanding of offsite and onsite testing best practices, and how to leverage output to develop future feature enhancements
7. Competence to use data and customer insights to make strategic decisions
8. Ability to anticipate market or business issues and recommend improvements / enhancements
9. Conceptual and innovative thinking to develop solutions for unique and complex problems with track record of making sound business decisions
10. Demonstrates leadership with a team first mentality and the ability to build cross-functional relationships
11. Strong presentation and communication skills. Ability to communicate complex ideas with others (all levels) and persuade audience to align to a single strategic point of view
Additional Information:
1. Work Location: El Monte, CA
2. Job Type: full-time
3. Benefit Eligibility: Yes
4. Salary: Compensation package will be commensurate with experience.
5. Probation period: 3 months
6. offers a competitive compensation package, including health and dental insurance, paid holidays, vacation, personal and sick days, 401(k) plan, etc.
IT Support Engineers manage a company's computer systems, including software, hardware and networks. They are responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications.
Duties and Responsibilities
Identify and Resolve System Issues
Responsible for studying customers current computer system, identifying areas that need improvements or overhauls and implementing these changes. Need to be skilled in assessment techniques and have the ability to design and install any necessary upgrades to the system.
Develop Systems
Design and create an IT or computer system specific to customers needs. This often entails some programming and scripting knowledge, as well as planning, configuring, testing and monitoring new systems.
Document Work
Documenting work is a very important part of this position. They must document system configurations, updates they make to a system and any new procedures or policies created in their work. Their documentation is used by other IT staff or management to see what changes or creations have been made to their systems.
Manage Projects
Oversee IT staff and coordinate with vendors and customers when implementing a new system. Be responsible to setup meetings, present information and order supplies and equipment when working on a project.
Basic Requirements
Knowing security protocols, IT systems, networking infrastructures and database systems
Managing multiple projects simultaneously
Working with inter-disciplinary teams to craft IT solutions
Communicating complex information to a non-technological audience
Troubleshooting various technology problems女
Program certifications such as, Microsoft, VMWare, SQL and Oracle
Additional Information:
Work Location: El Monte, CA
Job Type: full-time
Benefit Eligibility: Yes
Salary: Compensation package will be commensurate with experience.
Probation period: 3 months
offers a competitive compensation package, including health and dental insurance, paid holidays, vacation, personal and sick days, 401(k) plan, etc.
We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of NOC team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.
Responsibilities
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Provide customer support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Select and implement security tools, policies, and procedures in conjunction with the company�s security team
Liaise with vendors and other IT personnel for problem resolution
Requirements
Proven hands-on TCP/IP network system
CCNP or higher (CCIE and/or CISSP highly valued)
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Solid understanding of the OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools
University degree in Computer Science or EE major
Additional Information:
Work Location: El Monte, CA
Job Type: full-time
Benefit Eligibility: Yes
Salary: Compensation package will be commensurate with experience.
Probation period: 3 months
offers a competitive compensation package, including health and dental insurance, paid holidays, vacation, personal and sick days, 401(k) plan, etc.
Follow ICT industry trends and competition to adjust and optimize cloud product positioning strategy.
Formulate product pricing policy.
Set the product roadmap and meet the targets.
Collaborate with Sales teams to provide informative deal-closing materials while effectively extracting in-formation from customer interactions, as well as with R&D teams to deliver friendly UIResponsible for exceeding sales quota within an assigned requirement. This position requires the ability to handle and resolve multitasking independently.
Deliver Market Requirement Documents and Product Requirement Documents with prioritized features and corresponding justification.
Participate in internal sales and pre-sales support, including quotations, training, etc
Interface with partners and internal teams for new product development, expansion and integration.
Required Qualifications:
5+ years of experience in Product Management, 3+ years of work experience in the cloud industry.
Have the technical background of cloud computing products and Iaas/Paas/Saas products.
Demonstrated excellent communication skills.
Proven ability to influence cross-functional teams without formal authority.
Will to thrive in a fast-paced work environment, self-motivated.
Relevant diverse industry background is preferred.
Team Leadership experience and management skill is preferred.
Experience that leading a cloud computing product and responsible for product P&L is preferred.
Experienced in business planning and product management of cloud computing (SaaS, PaaS, IaaS, etc.) and related
Design and UI experience and knowledge is preferred.
Partner with existing sales team to discover opportunities, penetrate accounts, and close new cloud business worldwide
Identify new business in the target region, as well as upsell, cross-sell and resell opportunities to sustainably grow revenue across the region by cold calling/emails, SMM, premise visits, etc.
Networking, lead generation, quotation submission, and customer meetings
Work with team members and other colleagues to develop and implement sales plans that provide clearly defined strategies, tactics, and timeframes to maximize revenue
Develop and manage customer relationships to gain strategic positioning with decision makers, retain existing revenue and obtain additional business 6. Provide a continuous feedback loop to Product and Engineering for product enhancement and improvement
Provide detailed weekly forecast funnels to meet or exceed sales quota requirements
Interact with product management for nonstandard requirements based on customer needs
Required Qualifications:
5+ years of experience in and knowledge of the ICT industry's competitive landscape, with in-depth knowledge on specific products and/or services
Proven track record of hitting revenue targets as well as hunting, prospecting, and new account development
Creative problem-solving and critical thinking skills to move customers forward and close deals
Experience in successfully executing complex sales cycles with CXOs
Results- and process-driven mindset to effectively build a diversified opportunity funnel and identify upsell and cross-sell opportunities
Outstanding written and verbal communication skills
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint
Requires at least 50% or more of time conducting sales activities outside of the office
We are looking for a candidate enthusiastic about sales and account management, who is intended for self-motivated and result-oriented Sales specialist. The position requires from its holder to be committed person who is able to work independently and as a dedicated team player. Reaching Sales and Development targets through finding mutually beneficial solutions and building long-term business relationships with Key Partners. He/she is responsible for managing the wholesale relations with other Carriers-Aggregators, interconnections, and coverage extension with new countries & products. The goal is to contribute to sustaining and growing our business to achieve long-term success.
Key responsibilities
Ability to manage large pipeline and multitask
Knowledge of telecommunication industry and trends
Excellent interpersonal and communication skills
Grow the existing accounts by developing new business
Self-motivated and conscientious
Achieving sales targets established by the management by negotiating buying and selling rates
Ability to communicate at all levels and carry out face to face client meetings
Identify opportunities within the designated industries for new customer acquisition
Execution of contracts with new partners
Monitoring and analysis of market trends and rates
Sharing expertise with peers and is proactive in developing internal business processes
Fluent in English, (written and spoken) and any other language is a strong asset
Basic requirements
Bachelor’s degree with Sales or Marketing or Business, or any other
3 years plus business-to-business sales experience
Strong skills in Mail programs, MS Office, or any CRM
Tenacity of purpose and development intention, accuracy, orientation to customer’s needs
High energy self-starter
Negotiation skills
Be able to communicate effectively in a multi-cultural environment
Be flexible
Be structured thinker; pay attention to details
Be a team player
Additional Information
Work Location: Remote
Job Type: Full-time
Probation Period: 3 months
Opportunity to travel, attending international conferences all over the world
Competitive salary and advanced KPI based bonus schemes
Professional and personal growth through involvement into challenging tasks solving
Training and professional development in a multinational environment
